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FAQs about Fischy Music Online

“Can anyone give me an answer?” / Why? / © Fischy Music 2006
Below are some questions that we are frequently asked about Fischy Music Online

What is Fischy Music Online?

Fischy Music Online is our song streaming platform - a bit like Netflix for Fischy song videos. Hundreds of schools, churches and organisations subscribe to nurture children's wellbeing through song. 

It includes 160 sing-along song videos and teaching resources including lesson planning materials, with new songs added regularly and almost all the songs are written by the Fischy Music song-writing team, with creative input from children and teachers.

Fischy Music Online:

  • requires good Internet to stream the songs (they are not downloadable)
  • reaches thousands of children each day with easy to learn tunes and uplifting lyrics to nurture their wellbeing
  • is an Annual Subscription, purchased on our Online Shop
  • there are 4 different song packages available:
    - Combined Package (including all our songs)
    - Health & Wellbeing Package (including Early Years songs)
    - RE & Collective Worship Package
    - Early Years Package
  • annual subscription costs are based on the number of children in your organisation, and prices start at £25.

View our Fischy Music Online video to find out more or watch our song trailers.

If you have any questions don’t hesitate to email us: info@fischy.com 

How much does Fischy Music Online cost?

Fischy Music Online is purchased by an annual subscription. The prices are dependent on what Package you choose and the size of your organisation.

Packages available:

  1. Combined Package (including Health & Wellbeing, RE & Collective Worship and Early Years 160 songs)
  2. Health & Wellbeing Package (including Early Years 133 songs)
  3. RE & Collective Worship Package (64 songs)
  4. Early Years Package (53 songs)

Size of school/organisation:

  1. Tiny School (0-49 Pupils) or Individual Educationalist
  2. Small School (50-99 Pupils) or Church
  3. Medium School (100-199 Pupils)
  4. Large School (200-299 Pupils)
  5. Extra Large School (400+ Pupils)

Annual prices range from £25 - £360, working out at approximately £1 per child for a year's Fischy songs.

You can pay by card (our preferred method of payment), Purchase Order or Invoice.

Find out more and take a look at our prices. 

I'm interested in subscribing to Fischy Music Online: Can I get a Free Trial?

We are happy to offer you a free 3-week trial and 10% off if you go ahead and subscribe to a song package. Please email info@fischy.com with the number of children in your setting and we will set this up for you. Please note, attending training or viewing a tutorial video is the best way to get the most out of your free trial. 

I'm new to Fischy Music Online: How do I subscribe?

First, check with us that your school/organisation hasn't previously had an account with us - Email: info@fischy.com. If you have, we will re-set your password and ask you to update your account information.

To purchase a Fischy Music Online subscription, please follow the steps below to place your order which will then activate your subscription:

  1. Go to the Shop on our website: https://www.fischy.com/shop/products
  2. Scroll down to the Song Package you would like to purchase and click on the price
  3. Click on ‘Buy Now’
  4. Register for an account (please note your username and password will be used by all your staff who have unlimited access to the Fischy Music Online subscription)
  5. You can opt to pay by
    1. Credit/debit card: this option provides auto-renewal every year
    2. Invoice: which can be paid by cheque or BACS
    3. Purchase Order: have your Purchase Order number ready at the checkout. Please note we require a copy of the PO to process the invoice.

If you have any questions don’t hesitate to email us: info@fischy.com 

I've not used Fischy Music Online before, how do I get started?

You can view our 5-minute User Guide Video and written User Guide.

Please sign up for a Free Training session and share this with your staff team.

Also, please feel free to email us with any questions you have about logging in or song recommendations linking to your school values, assemblies, services or up-coming events. 

Can I pay by invoice for CDs, Sheet Music, CD-ROMs or Fischy Music Online?

For all our CDs/Sheet Music/CD-ROMs you can pay by card only.

For Fischy Music Online subscriptions our preferred method of payment is card, however schools and churches can pay by invoice. The subscription will be activated as soon as we receive the order. We then issue the invoice and ask that payment is made within 28 days.

Find out more by visiting our Online Shop.

Can I pay by PECOS (or another procurement system) for CDs, Sheet Music, CD-ROMs or Fischy Music Online?

For all our CDs/Sheet Music/CD-ROMs you can pay by card only.

Schools purchasing a Fischy Music Online subscription can pay by Purchase Order, eg PECOS, though our preferred method of payment is card. When paying by PO, you need to have your Purchase Order number ready to enter at our online shop checkout. The subscription will be activated on receipt of your order and we then issue an invoice. 

Find out more by visiting our Online Shop.

I don’t have a password / You haven’t sent me a password for Fischy Music Online

You will set up your password when you set up your account to subscribe to Fischy Music Online. This is the password you set up when placing your order. The password should be at least 10 characters long.

If you don’t have a note of your password you can reset:

  1. Visit www.fischy.com
  2. Click on the 'Login' tab in the top left
  3. Select 'Forgotten password? Click here to reset'
  4. You will need the email address used to set up your account to re-set your password
  5. Test it and then let everyone in your school/organisation know the new password

What is my Username for Fischy Music Online?

Your Username is the email address that you used when you set up your Fischy Music Online account.

If you have a long email address or if staff in your organisation would prefer a Username, then you can set up a Username instead: 

  1. Visit www.fischy.com
  2. Log in to your account
  3. Select My Account in the top bar
  4. Re-set your Username and save
  5. Test it and then let everyone in your school/organisation know the new Username

Can we use a Fischy Music song in an online or streamed event?

With many events/services happening online, we recognise that Fischy subscribers may wish to stream our songs (If you are not a subscriber, we would ask you to consider subscribing to Fischy Music Online).

Please note:

  • Our songs on Fischy Music Online are streamed and can’t be downloaded and they can’t be used in a way that makes them downloadable (This is in keeping with our Terms & Conditions)
  • We are asking that our song videos are not used in the public domain for anyone to view
  • We are happy for teachers/church workers to make their own video to one of our audio tracks (there are some brilliant examples on social media)
  • We are asking that when songs are used, the audio/visual quality is maintained
  • Please credit Fischy Music whenever our songs are used

Fischy Music Online, our digital song streaming platform, reaches thousands of children in schools and churches, giving access to Fischy sing-along song videos, audio tracks and extensive teaching resources. An annual subscription gives all teachers unlimited access to our newest songs as well as all the Fischy favourites, like 'Build Up' and 'You Are a Star'!

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